Monthly Archives: September 2021

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  • Analysis photo

The role of a business analyst

Business Analyst, Business Analysis and BA are all terms that can be used to describe the same job. The term "business analysis" is often associated with software development projects where an individual will work on requirements gathering for new products or services. A business analyst may also perform other tasks such as process mapping,

  • Local Government Improvement
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Local Government Improvement – Kay O’Flaherty Podcast

Local Government Improvement We run our regular fortnightly Success Labs sessions for our users (sign up here). In a recent customer survey, the feedback we are getting most is that customers want to hear other customer stories. I was delighted to be sent a link to this excellent podcast with Paul Shepherd, Founder and CEO